Legal Information

Privacy Policy

Effective Date: December 2024

Information We Collect

Chan Ramos MedSpa (“we,” “our,” or “us”) collects information you provide directly, such as when you:

• Schedule appointments or consultations
• Contact us via phone, email, or website forms
• Visit our website (through cookies and analytics)
• Receive medical treatments or services

How We Use Your Information

We use collected information to:

• Provide medical and aesthetic services
• Schedule and manage appointments
• Communicate about treatments and follow-up care
• Process payments and insurance claims
• Improve our website and services
• Comply with legal and regulatory requirements

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only:

• With your explicit consent
• As required by law or legal process
• With healthcare providers involved in your care
• With service providers who assist our operations (bound by confidentiality)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

Cookies and Analytics

Our website uses cookies and analytics tools (Google Analytics, Facebook Pixel) to improve user experience and measure website performance. You can control cookie preferences through your browser settings.

Terms of Service

Effective Date: December 2024

Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy.

Services

Chan Ramos MedSpa provides aesthetic and medical treatments. All services require proper consultation and may not be suitable for every individual.

Appointments and Cancellations

• Appointments must be scheduled in advance
• 24-hour notice required for cancellations
• Late cancellations may be subject to fees
• We reserve the right to reschedule or cancel appointments when necessary

Payment Terms

• Payment is due at time of service unless other arrangements are made
• We accept cash, credit cards, and approved financing options
• Prices are subject to change without notice

Limitation of Liability

Chan Ramos MedSpa's liability is limited to the cost of services provided. We are not liable for indirect, incidental, or consequential damages.

Intellectual Property

All content on this website is owned by Chan Ramos MedSpa and protected by copyright and trademark laws.

HIPAA Privacy Notice

Notice of Privacy Practices

Your Health Information Rights

As a patient, you have the right to:

• Request restrictions on how your health information is used or disclosed
• Request to receive confidential communications
• Inspect and copy your health records
• Request amendments to your health information
• Request an accounting of disclosures of your health information

How We Use and Disclose Health Information

We may use and disclose your health information for:

• Treatment: Providing medical and aesthetic care
• Payment: Processing insurance claims and collecting payment
• Operations: Quality improvement and business activities

Patient Rights

You have the right to file a complaint if you believe your privacy rights have been violated. Contact our Privacy Officer at (512) 766-8707 or the Department of Health and Human Services.

Medical Disclaimers

Treatment Risks and Results

• All medical and aesthetic procedures carry inherent risks
• Results may vary between individuals
• No guarantee of specific outcomes or results
• Complications, though rare, may occur

Professional Qualifications

Chan Ramos MedSpa is operated by qualified healthcare professionals. All injectable treatments are administered by licensed registered nurses under medical supervision.

Consultation Required

All treatments require proper consultation to determine suitability. Some conditions may contraindicate certain procedures.

Emergency Situations

For medical emergencies, call 911 immediately. This website and our services are not intended for emergency medical situations.

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics to understand website usage
• Marketing Cookies: Facebook Pixel for advertising measurement

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Contact Us

If you have questions about this legal information, please contact us: